Defect management

Accelerating software delivery is only possible if you can make informed decisions on quality.

We really value the importance of managing defects closely so that clients can make decisions based on facts and deliver projects at pace. Having a proven approach to Defect Management enables projects to be continually moving forward, prioritising risk areas and addressing blockers that delay projects.

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Better process, more improvements

All software delivery projects will be laden with defects, so Roq has built a service that enables our clients to streamline the process of managing them to ensure lessons can be learnt, and progress can be made. It’s a critical component of any project.

FASTER, MORE ACCURATE DATA FOR DECISION MAKING

Having a proven and established process for defect management is vital for stakeholder engagement and continuous improvement. Key business decisions can be made on accurate information provided so it’s vital for project success.

Continual Feedback, for long term efficiencies

It is vital that there is psychological safety in organisations when starting to identify the root cause of defects. Roq has a proven approach to feedback loops, utilising the findings to educate organisations on likely changes in processes and procedures at the earliest points of the lifecycle.